8 batho pele principles pdf

 

 

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THE PRINCIPLE: Public services should be provided economically and efficiently in order to give you the best possible value for money. REDRESS. Eight Batho Pele principles were developed to serve as acceptable policy and legislative framework regarding service delivery in the public service. TheseBelief Set as the pillars of the 8 principles of Batho Pele. • Access: Offering integrated service delivery. • Openness and Transparency:. PDF | The aim of the article is to evaluate the extent to which the eight Batho Pele principles in the Batho Pele White Paper are implemented when. There are 8 principles or guidelines for Batho Pele in the White Paper. They are: Consultation. Service Standards. Courtesy. Access. Information. Openness and When complaints are made, we must give our customers a sympathetic ear. Have positive reponses to complaints. 8) VALUE FOR MONEY - We need to make the best use

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